Blog Entries in Category:
Xigo Research
Today, we here at Xigo are launching a new survey on mobility expenses and how companies manage them. We’ve looked at what devices our customer base uses and how they manage them, but what we’d really like to find out is what are the macro business challenges created by today’s wide range of smart phones, tablet computers, laptops and other mobile platforms.
What are companies doing to manage these devices and keep costs down? What policies are most popular? What best practices are worth sharing and repeating?
With those questions in mind, we partnered with the Center for Communications Management Information (CCMI) to develop the survey linked to below.
Please take a moment to fill out the survey, and feel free to send it along to any other managers you know who have something to say about managing mobility in the workplace.
The survey will be open until May 25
Survey link: http://www.zoomerang.com/Survey/WEB22FP46LLB7B
Once the survey is closed and the numbers are crunched, we promise to share the results—and any lessons learned—with you all.
Thanks in advance for your help!
Categories:
Xigo Research, Industry Observations
Bring-Your-Own-Device (BYOD) is the one topic that has remained top of mind for everyone in IT this year. For some it equals freedom, for some it is a nightmare waiting to happen.
Regardless of whether you view BYOD as a savior or a demon, there has been some great research put together on the trend. We here at Xigo decided to assemble that data and share some cold hard facts and figures around BYOD for all of you. And we decided to present it to you in an infographic. Because we’re nice like that.
For instance, did you know that by 2015, there will be more than 15 billion network connected devices? That equals more than two devices for every person on the planet! How will IT departments manage that—especially in a BYOD world?
Or how about how many employees and students would accept a lower-paying job as a trade-off to be able to use a device of their choice? You’ll be surprised at the numbers.
So read on and learn all about the numbers behind BYOD…and how best to manage it.
Welcome to the first installment of Xigo’s ongoing cramming series. To help educate users about the growing cramming issue, we’ll be providing examples of some of the worst cramming instances, as well as some useful tips and best practices to help avoid these unwanted charges, and in turn help you save a significant amount of money on your monthly telecom expenses.
Take a look at this sample wireless bill below. Can you spot the potential cramming charges?
While this bill seems legitimate enough, you’d be surprised by how many of those services are costing this customer hundreds of dollars in unwanted recurring charges.
The reason why so many organizations are hit with these unexpected expenses is because cramming charges are actually pretty hard to define. In the case of mobility, they can be legitimate services but the catch is that most enterprise employees don’t realize they are recurring charges and never see their bill, so are completely caught unaware.
Figure it out yet? If you picked numbers 2, 3, and 5 you would be correct.
While it may be difficult to spot all cramming charges, there are lists available that can help identify potential offenders. For example, SMS Watchdog has provided a comprehensive list of the worst unsolicited texters, so keep a look out for these names on your next wireless bill.